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Privacy policy

What is our policy on privacy?

At Europerfumery LTD (, we are committed to protecting your privacy. When you place an order with us we need to know your name, email address, telephone number, delivery address and payment details. We collect information about you for 2 reasons: firstly, to process your order, and second to keep you up to date with its progress.

We also want to be able to inform you of any product updates or promotions. Accordingly may choose to contact you by email with bulletins and/or our newsletter, packed with new product information, competitions and special offers. If you don't want to receive these bulletins or our newsletter, then please remove the tick from the box on the delivery details page by clicking on it.

We may also permit other associated companies and/or companies within our group to use your data in order to provide you with information about goods, services and special offers which may be of interest to you and we or they may contact you about these by email, post or telephone. If you do not want us to use your data in this way, or to pass your details on to other associated companies and/or companies in our group for marketing purposes, then please remove the tick from the relevant box on the delivery details page by clicking on it.

We will not sell, loan, or share any information regarding our customers to any third parties unrelated to and/or working for us as service providers. We do not store credit card details.

You can check the information that we hold about you by emailing us. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. If you find any inaccuracies we will delete or correct it promptly. The Internet is not a secure medium but we have put in place various security procedures to keep your personal information confidential. These cover the storage, access and disclosure of your information. By submitting your information, you consent to the use of that information in accordance with our privacy policy. If we change our privacy policy, we will post details on our website and where appropriate, notify you by email. Continued use of our services will signify that you agree to any changes made.

Because the Internet is global, your information may be transferred outside the EEA (European Economic Area) to countries that do not have similar data protection legislation during use as set out in this policy. However we have taken the steps set out above to keep your information secure. By submitting your information you consent to these transfers.

We may use cookies to track the patterns of behaviour of visitors to our site and these are stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, or if you want to check the information we hold about you, please contact us by using our contact us page


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